Management Development Programme

Requirement

We were invited to co-create and deliver a development programme for line managers across the business globally. The aim was to increase the skill and confidence of people leaders in enhancing the engagement and performance of their teams, especiaally during times of change.

Strategy and Outcome

Working closely with the internal L&D and HR team, we created and and fully facilitated a 4-module programme to 200 managers globally - consisting of 13 cohorts over an 8 month period.  The programme was delivered via live virtual workshops and was very well received by participants.  Post programme evaluation revealed an NPS of 8.9 and showed that 89% of attendees felt they had made a positive change to the way they have performance conversations with members of their team, and had increased their self-awareness as Leaders.

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Vicky's coaching style was a great combination of support, empathy and challenge, which has built self-confidence and skills in the team.
Marijke Cazemier
Organisational Development Director
Inmarsat
The training has been a huge success and is rolling out to everyone in our business from the CEO to our sales people and customer service agents – that it has been such a success is in no small part thanks to Vicky. Put simply, she rocks.
Mark Beeden
VP of Customer Experience & Service Management
Colt Technology Services
Vicky certainly knows how to design effective training and we would not hesitate to contract with her again for future projects.
Ian Turner
Senior Manager, Sales Training
Colt Technologies
Vicky’s superpower comes through in her coaching. She listens, observes, and then challenges with support, enabling those who work with her to be at their best.
Susie Hudson
Senior Director Talent Management
Vertex

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